Vijay Kumar knows how to solve problems in a digital-first world. Take for instance the case of a local roofing company still running everything on paper without a website or customer relationship management (CRM) software to streamline the process. Recognizing the problem extended beyond needing a website, Vijay implemented an online booking and payment system, transforming the business’s operations. He achieved similar results for a property management service by digitizing its invoicing and contract processes and integrating an auto-response feature to ensure no customer calls were missed